Privacy Policy

Greenstaff Medical Canada (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information about you when you use our website (greenstaffmedical.ca) or engage with our recruitment and staffing services.

By using our website or providing your information to us, you consent to the practices described in this policy.

1. Information We Collect

Information you provide directly

• Name, email address, phone number, and location
• CV, resume, and professional qualifications
• Speciality, work experience, and licensing information
• Organisation name and enquiry details submitted via our contact form

Information collected automatically

• IP address and browser type
• Pages visited and time spent on the site
• Referring URLs and device information

2. How We Use Your Information

We use the information we collect to:

• Match healthcare professionals with suitable job opportunities
• Respond to enquiries and provide customer support
• Process job applications and manage candidate records
• Send relevant updates, opportunities, and service communications
• Comply with legal obligations under Canadian law
• Improve our website and services

3. Legal Basis for Processing

We process your personal data on the basis of your consent, our legitimate interest in providing recruitment services, or where required to fulfil a contractual obligation. You may withdraw your consent at any time by contacting us at the details below.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Healthcare facilities and employers to facilitate placements (with your knowledge)
• Our parent company, ICG Medical, and affiliated entities within the ICG global network
• Third-party service providers who assist with our operations (e.g., CRM, email delivery)
• Regulatory or government bodies where required by law

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Candidate records are typically retained for up to 7 years following the conclusion of our working relationship, unless you request earlier deletion.

6. Your Rights

Under applicable Canadian privacy legislation (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent and request deletion of your data
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

7. Cookies & Analytics

Our website uses cookies and analytics tools (including Google Tag Manager) to understand how visitors use the site. You may disable cookies through your browser settings, though some features of the site may not function as intended.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects when changes were last made. Continued use of our website following any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us: